About Customer

  • Customer is a marketing technology and omnichannel solutions company that predicts behavior.
  • Customer provides media and marketing services in the United States, Europe, Mexico, and Canada, It is one of the largest coupon distributors/processors in the world. It has approximately 10,000 employees in 28 states and nine countries.
Process Point - Customer

Objective / Challenges

  • Multiple product/service lines due to acquisitions operating in multiple countries is making it difficult to manage provisioning/deprovisioning access across different systems.
  • Customer is required to conduct Security audits for compliance, and this is a time-consuming process and taking lot of resources time.
  • Cost of security is very high as customer do not have a centralized system for identity management and governance.
Challenges

Solution

  • Implemented SailPoint IdentityIQ,SailPoint SecurityIQ applications for enabling Identity Management, Access Management and Identity Governance and Compliance processes.
  • Implemented Life Cycle Management with Joiner (HIPS), Rejoiner (ReHIRE), Moverand Leaver (TIPSs)processes
  • Customized SailPoint connectors for Integrating multiple systems using for aggregation, provisioning and deprovisioning.
  • Onboarded over 10000 identities for centralized identity and access governance.
  • Implemented Identity profiles, rules, entitlements and security certificates.
  • Enabled access provisioning and deprovisioning for multiple systems such as Oracle E-Business Suite, SFDC, JIRA, Confluence, MS Office 365, Lync, ServiceNow, Windows File Servers, ActiveDirectory etc.
  • Developed quick link forms for HIPs and TIPs and ReHIRE.
  • Configured and customized workflows and email notifications.
Process Point - Solution

Benefits

  • Faster onboarding of employees, contractors, Temporary workers and interns with fully automated Birthright access creation on day 1 including welcome email and Password.
  • Automatic and faster access provisioning to all applications based on roles, rules and entitlements.
  • Automatic and faster deprovision and termination of access.
  • Faster Security audits for compliance.
  • Over million-dollar savings in cost of security management.
Benefits