Process Point Enhances Supply Chain Efficiency for a Major Dairy Company with Oracle EBS R12

🏢 Client

A century-old U.S.-based dairy cooperative with $2B+ in annual sales, this company operates 13 processing plants and distributes products nationwide and globally. With two main divisions—Ingredients and Consumer Products—it manages millions of gallons of milk daily. Despite evolving market pressures, it continues to adapt and grow through operational scale and resilience.

đź§© Challenge

Due to the perishable nature of dairy products and fixed commodity pricing, the company faced challenges with supply variability, real-time product mix optimization, and high-speed distribution. Outdated IMI and Oracle 11i systems couldn’t support key needs like traceability, lot control, and FIFO. Manual processes increased costs, prompting a shift to modern, agile systems.

đź’ˇ Solution

We conducted a Proof of Concept to showcase future capabilities like RF/mobile warehouse management for faster, more accurate material handling. A multi-phase Oracle E-Business Suite R12 roadmap was finalized to replace legacy systems with advanced solutions, enabling end-to-end supply chain efficiency and operational agility.

🎯 Benefits

  • Improved order fill rates and accelerated time-to-market

  • Reduced material spend and achieved $200M in inventory reduction

  • Enhanced supply chain visibility and agility through new capabilities

  • Rationalized 300+ systems, cutting IT costs by 40%

  • Enabled digital growth with a modern, integrated ERP

  • Delivered $400M in savings over five years

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