Seamless Oracle ERP Cloud Transformation: A Case Study
About Client
Customer is an industry leader in building and providing Pallet service across North America including Canada and Mexico. Team Guidehouse was involved with the implementation of Oracle ERP Cloud solution that can be used across 2200 depot location and three(3) countries in North America. Our Team engaged with Customer and provided Planning, Requirements, Implementation and Support services for the Implementation of Oracle ERP Cloud solution.
Objective / Challenges
- Lack of a standardized project management framework for ERP implementation.
- Complexity in business process review and documentation of “As-Is” and “To-Be” processes.
- Need for seamless integration of Oracle ERP Cloud with existing systems.
- Risk of data migration failures and ensuring accuracy for three years of historical data.
- Managing stakeholder alignment, communication, and training across multiple locations.
- Post-implementation support and ensuring continuous system enhancements.
Solution Implemented
- Project Management: Utilized Oracle Cloud Implementation Methodology (OUM) to deliver key artifacts, track risks, and manage project dashboards.
- Business Process & Requirements: Conducted SME workshops, performed fit-gap analysis, and validated Oracle ERP Cloud solutions.
- Configuration & Development: Configured Oracle ERP Cloud, designed data migration processes, and ensured seamless integration.
- Training & Testing: Developed training materials, conducted UAT, and performed mock conversions for system stability.
- Cutover & Migration: Migrated three years of historical data using Oracle Cloud import methods, ensuring accuracy.
- Post-Go-Live & Expansion: Phase 1 launched in the USA (Oct 2019), followed by Canada & Mexico (Dec 2020), with ongoing support and enhancements.
Business Benefits
- Established a structured and well-managed Oracle ERP implementation roadmap.
- Standardized financial, procurement, revenue, and reporting processes across global locations.
- Improved operational efficiency by eliminating manual processes and implementing system-driven automation.
- Ensured smooth and accurate data migration with minimal business disruptions.
- Enhanced stakeholder alignment with effective communication, training, and UAT processes.
- Enabled continuous system enhancements and change management for long-term scalability.
